Introduction

Welcome to Silver Meadow. These Terms and Conditions govern your use of the Silver Meadow website (silvermeadow.sbs) and the services we provide. By accessing our website, booking our services, or otherwise engaging with us, you agree to be bound by these Terms and Conditions.

Please read these Terms and Conditions carefully. If you do not agree with any part of these terms, please do not use our website or services.

Definitions

Throughout these Terms and Conditions, the following terms shall have the meanings assigned to them below:

• "Company," "we," "our," or "us" refers to Silver Meadow, a registered business in the United Kingdom with company number 75828627.
• "Website" refers to the website operated by Silver Meadow, accessible at silvermeadow.sbs.
• "Services" refers to makeup artistry services provided by Silver Meadow, including but not limited to bridal makeup, special event makeup, photoshoot makeup, makeup lessons, and group workshops.
• "Client," "you," or "your" refers to any individual or entity that accesses our website or engages our services.
• "Content" refers to all information, text, images, videos, graphics, or other materials that appear on our website.

Website Use

License to Use Website

We grant you a non-exclusive, non-transferable, revocable license to access and use our website strictly in accordance with these Terms and Conditions. This license does not include:

• Modifying or copying the materials on our website
• Using the materials for any commercial purpose or for any public display
• Attempting to decompile or reverse engineer any software contained on our website
• Removing any copyright or other proprietary notations from the materials
• Transferring the materials to another person or "mirroring" the materials on any other server

This license will terminate if you violate any of these restrictions, and we may terminate this license at any time. Upon termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

Accuracy of Information

While we strive to ensure that all information on our website is accurate and up-to-date, we make no representations or warranties about the completeness, reliability, or accuracy of this information. Any reliance you place on such information is strictly at your own risk.

User Conduct

When using our website, you agree not to:

• Use the website in any way that may cause damage to the website or impair its availability or accessibility
• Use the website in any way that is unlawful, fraudulent, harmful, or connected with any unlawful, fraudulent, or harmful purpose
• Use the website for any purpose related to marketing without our express written consent
• Use the website to copy, store, host, transmit, send, use, publish, or distribute any material that consists of malware
• Conduct any systematic or automated data collection activities on or in relation to our website
• Use data collected from our website for any direct marketing activity

Intellectual Property

All content published on our website, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of Silver Meadow or our content suppliers and is protected by United Kingdom and international copyright, trademark, and other intellectual property laws.

You may not reproduce, modify, distribute, display, perform, or otherwise use any of the content on our website without our prior written permission. The Silver Meadow name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Silver Meadow or our affiliates. You may not use these marks without our prior written permission.

User-Generated Content

If you post, upload, or share any content on our website or social media channels, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.

You represent and warrant that you own or otherwise control all of the rights to the content that you post, that the content is accurate, and that use of the content does not violate these Terms and Conditions and will not cause injury to any person or entity.

Service Bookings and Appointments

Booking Process

When booking our services, you agree to provide accurate, current, and complete information. Bookings are subject to availability and are not confirmed until you receive a written confirmation from us. We reserve the right to refuse service to anyone for any reason at any time.

Deposit and Payment

A non-refundable deposit is required to secure your booking. The amount of the deposit varies depending on the service booked and will be specified at the time of booking. The remaining balance is due on or before the day of service, as specified in your booking confirmation.

Accepted payment methods include credit/debit cards, bank transfers, and cash (for in-person payments only). All prices are in GBP and include VAT where applicable.

Cancellations and Rescheduling

If you need to cancel or reschedule your appointment, please notify us as soon as possible. Our cancellation policy is as follows:

• For standard appointments: Cancellations made more than 48 hours before the scheduled appointment time will receive a full refund of any amount paid beyond the non-refundable deposit.
• For bridal services: Cancellations made more than 30 days before the wedding date will receive a full refund of any amount paid beyond the non-refundable deposit.
• For group bookings: Cancellations made more than 14 days before the scheduled appointment will receive a full refund of any amount paid beyond the non-refundable deposit.

Cancellations made after these timeframes or no-shows will be charged the full service fee. In cases of emergency or exceptional circumstances, we may, at our discretion, offer to reschedule your appointment.

Late Arrivals

If you arrive late for your appointment, we will do our best to accommodate you, but your service may need to be shortened or adjusted to ensure we stay on schedule for subsequent clients. The full service fee will still apply.

Service Provision

Service Standards

We strive to provide high-quality makeup services that meet or exceed industry standards. All of our makeup artists are professionally trained and use premium quality products. However, we cannot guarantee specific results, as outcomes may vary based on individual skin types, conditions, and preferences.

Health and Safety

You are responsible for informing us of any allergies, sensitivities, or skin conditions before your appointment. We take hygiene seriously and sanitize all tools and products between clients. However, we cannot be held responsible for allergic reactions or skin irritations that may occur.

If you have a contagious illness (such as pink eye, cold sores, flu, etc.) on the day of your appointment, please inform us immediately. We reserve the right to refuse service to protect the health of our staff and other clients. In such cases, we will work with you to reschedule your appointment.

Client Satisfaction

Your satisfaction is important to us. If you are not completely satisfied with any aspect of your makeup application, please inform your artist immediately so adjustments can be made. Once you have left the appointment and confirmed your satisfaction, we cannot offer refunds for dissatisfaction with the service.

Photography and Media

During your appointment, we may take photographs of your makeup application for our portfolio, social media, or marketing materials. By booking our services, you consent to this use of your image unless you explicitly inform us otherwise at the time of your appointment.

If your images are used, we will never share personal information beyond your first name without your explicit permission. You may request the removal of your images from our website or social media at any time by contacting us.

Similarly, if you share images of our work on your own social media, we kindly request that you credit Silver Meadow where appropriate.

Limitation of Liability

To the fullest extent permitted by applicable law, Silver Meadow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of or inability to access or use our website or services
• Any conduct or content of any third party on our website
• Any content obtained from our website
• Unauthorized access, use, or alteration of your transmissions or content

Our total liability to you for all claims arising from or related to your use of our website or services shall not exceed the amount you paid for the specific service giving rise to the claim.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability for certain damages, so some of the above limitations may not apply to you.

Indemnification

You agree to indemnify, defend, and hold harmless Silver Meadow, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions, or any activity related to your use of our website or services (including negligent or wrongful conduct).

Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Silver Meadow. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that Silver Meadow shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms and Conditions will not be considered a waiver of those rights.

Dispute Resolution

Any dispute arising out of or relating to these Terms and Conditions shall be resolved through friendly negotiations. If a dispute cannot be resolved through negotiations, it shall be submitted to the competent courts in the United Kingdom.

Severability

If any provision of these Terms and Conditions is held to be invalid or unenforceable by a court, the remaining provisions of these Terms and Conditions will remain in effect.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. We will provide notice of any significant changes by updating the "Last Updated" date at the top of these Terms and Conditions. Your continued use of our website or services after such modifications will constitute your acknowledgment of the modified Terms and Conditions and agreement to be bound by them.

It is your responsibility to review these Terms and Conditions periodically for changes. If you do not agree with any of the changes to our Terms and Conditions, it is your responsibility to stop using our website and services.

Contact Us

If you have any questions about these Terms and Conditions, please contact us at:

Silver Meadow
619 Kelly Ports
Youngbury WV5 9BS
United Kingdom

Email: [email protected]
Phone: +447013057280